These Terms of Service (“Terms”) govern your access to and use of the website located at https://localintent.com.au and any related services provided by Local Intent Pty Ltd (ABN: 11087071186) (“Local Intent”, “we”, “us”, “our”).
By accessing or using the website or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the website.
1. Definitions
“Services” means information, tools, content, features and any deliverables made available through the website, including visibility reviews, reports, optimisation recommendations and related outputs.
“User” means any individual or entity accessing the website.
2. Eligibility
You represent that you are at least 18 years old or the legal age of majority in your jurisdiction. If you are accessing the website on behalf of an entity, you represent you have authority to bind that entity.
3. Access and Use
3.1 Licence. Subject to these Terms, you are granted a limited, non-exclusive, non-transferable licence to access and use the website for personal or business purposes.
3.2 Account. Certain features may require registration. You agree to provide accurate information and to maintain the security of your login credentials.
3.3 Prohibited Conduct. You agree not to:
- use the website for unlawful purposes or in violation of applicable law;
- copy, reproduce, distribute, modify or create derivative works without consent;
- interfere with security or integrity of the website;
- access or collect data by automated means without permission.
4. Intellectual Property
All content on the website, including text, graphics, logos, images, software, trademarks and trade dress, is owned by Local Intent or its licensors. No right, title or interest in any intellectual property is transferred to you.
5. User Content
Where the website permits you to post comments or other content (“User Content”), you retain ownership of that content. By posting, you grant Local Intent a worldwide, royalty-free, transferable licence to use, reproduce, distribute, display and adapt that User Content in connection with the website.
User Content must not infringe rights of others or violate applicable law. Local Intent may remove content that violates these Terms.
6. Third-Party Links
The website may contain links to third-party sites or services that are not owned or controlled by Local Intent. Local Intent does not endorse third-party content and is not responsible for it.
7. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use and disclose personal information.
8. Fees, Payments, Refunds and Cancellation
8.1 Fees. Some features or Services may require payment of fees. Fees will be presented clearly before you complete a purchase.
8.2 Payment. Payments are made through the methods available on the website. You agree to pay all fees applicable to your purchase in accordance with the pricing terms presented at the time of purchase.
8.3 Refunds. Unless otherwise specified in writing, all fees are non-refundable once Services have commenced. No refunds are provided for work completed, deliverables issued, time allocated or resources consumed, even if outcomes differ from expectations.
8.4 Cancellations by Users. You may cancel future Services that have not yet commenced by providing written notice. Cancellations do not entitle you to a refund of fees already paid for Services that have begun or deliverables already provided.
8.5 Cancellations by Local Intent. Local Intent may terminate your access to paid Services if you breach these Terms or fail to pay applicable fees. No refund is due for Services already provided.
9. Disclaimers
The website and services are provided “as is” and “as available” without warranty of any kind.
Local Intent disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
Local Intent does not warrant that the website will be secure, error-free, uninterrupted or that defects will be corrected.
Local Intent does not guarantee specific rankings, traffic volumes, conversions, calls or bookings.
10. Limitation of Liability
To the extent permitted by law, Local Intent and its officers, directors, employees and agents are not liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, loss of data or business interruption arising out of or related to your use of the website or Services.
Local Intent’s total liability for all claims arising under these Terms shall not exceed the amount you paid, if any, for access to the website or Services in the 12 months preceding the claim, or AUD 100, whichever is greater.
11. Indemnity
You agree to indemnify and hold harmless Local Intent from any claims, losses, damages, liabilities, costs and expenses (including legal costs) arising out of your use of the website or your violation of these Terms.
12. Termination
Local Intent may suspend or terminate your access to the website or Services at any time for any reason, including violation of these Terms. Termination does not affect accrued rights.
13. Changes to Terms
We may modify these Terms at any time. Updated Terms will be effective once posted on the website. Your continued use after changes are posted constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of Western Australia, Australia.
15. Contact
Local Intent Pty Ltd
Perth, Western Australia
Email: hello@localintent.com.au